Whether your landscape needs simple maintenance or a top-to-bottom renovation, you can count on Taylor Anthony 365. Our skilled landscapers are trusted by homeowners and commercial property owners throughout Florida’s St. John and Duval counties.
If for any reason you are not 100% pleased with the quality of our work, we will redo the item in question and work to make it right until you are completely thrilled with the outcome.
Nothing is more important to us, than your complete satisfaction.
If the landscaping or hardscaping company you're considering does not make a strong guarantee or does not have a reputation for honoring their guarantee, consider looking elsewhere.
We train and we train. This is real important! We get in our trucks and go out in the field and check the work. Also, important: We show up on time; We come on the promised day...every week;. We return calls; Our team is licensed. Our employees are either legal U.S. citizens or legally working in the U.S. on a work visa.
We are licensed by the Florida Department of Agriculture and Consumer Service and Proud Members of the National Association of Landscape Professionals.
We are fully insured for your protection. This is rare in the lawn care industry.
If your property is damaged or a worker injured at your home if your lawn company cannot pay who will? The answer you or your homeowners insurance. Thats not right! Thats not fair! We protect you!
When selecting a lawn care company make sure the company you are considering has general liability insurance. The policy value needs to be a minimum of one million dollars. Many companies claim to have insurance or creatively state that their trucks are insured. This insurance does not cover you just them. You want to be certain that they have a General Liability Policy. This policy will protect you and your family should anything happen to your property.
If you work with a lawn care company that cannot afford to repair the damage or care for a hurt employee a lawyer could come after you and your homeowners insurance policy. Most homeowners do not know to consider it, but this is one of the most important criteria when hiring a lawn maintenance and landscaping company.
If you are not convinced the company you are considering has a General Liability policy ask them to furnish a written copy before signing up for service.
Your family and belongings will be safe. Our teams are uniformed; always in company trucks and we are serious about the personal ethics and quality of our team members. We realize that our people are on your property, around your family, and we take this seriously.
In addition, because we handle your private information, such as your credit card number, our systems use bank level security, 256-bit encryption, once your credit card number is input into our system no one in the company can see it. We are PCI compliant. This level of security is very rare in the lawn care industry.
We communicate. We advise. We are easily accessible. We have invested significantly to make sure that when you speak with someone at our office they know what they are talking about.
Our goal is to answer the phone live 100% of the time during normal business hours and we generally respond to email within the same day.
If you leave us a voice mail or email after business hours, we will call or email you back the morning of the next business day.
As part of our commitment to communication, we will email you any updates to your maintenance schedule due to a Holiday or unusual weather conditions. We will also email you a reminder of your upcoming landscape project installation. You will always know when to expect our crew for either your routine maintenance or your next landscape project.
A very significant problem in the lawn care industry is a lack of training. Many companies are short on workers and pay so poorly that they experience very high turnover. They hire whomever they can find and essentially give them a truck and mower and put them in the field.
We believe this is an extremely dangerous practice.
Training takes time. We have found compensation based on skill level and experience, a great work environment and ongoing training significantly reduces turnover. Low turnover combined with a great training program will ensure you receive the highest quality service possible.
If you select a company that is too small, one where the owner still works in the field or is stuck in the office, chances are he will be unable to train his team and regularly inspect their work. Selecting a company that is not too small yet not too big is important.
Finally, a company that is a few dollars cheaper per week might be the best price but not the best value. A larger company with insurance, supervisors, a full-time office staff, a training program and licensed employees is a much better value.
Many companies that mow or treat the lawn for a few dollars per year less are inexperienced in areas such a trimming the bushes, caring for the lawn and answering questions. Few companies have spent the money and taken the steps to become a well-rounded provider of multiple services.
For each of the services we offer we have very strict internal procedures outlining how we operate. These procedures ensure you will receive a consistent, high quality experience.
Our Crew Leaders use a 16-point checklist before they leave every property to ensure it meets our high-quality standards. Taylor Anthony 365, supervisors randomly visit our client's properties and inspect the quality of our work. If you select a company unwilling to spend the money to regularly inspect the work performed there will be problems and sometimes-costly mistakes.
Mentioning six major differences barely scratches the surface of all the benefits we work hard to provide you. As you consider your many options for lawn maintenance and Landscaping services please consider the peace of mind that comes from using a service that knows what they are doing, will not waste your time, provides accurate advice, will not waste your money and always show up on time.
We love the landscaping your guys have done. We sat and watched them from our windows the entire time. Your guys went above and beyond our expectations. It is beautiful!
Extremely happy with lawn service since switching to them about a year and a half ago! Always one of best looking lawns in the neighborhood. In addition to regular lawn service, they have also planted additional bushes, shrubs, and mulch, and you get a written estimate for any extra services you request. Austin does everything he can to keep his customers happy. Most recently, he even moved my pool patio furniture to a more secure location on the lanai when I told him I was out of town and couldn't make it home to secure it before Hurricane Matthew arrived! He called from house just a couple hours after me telling him. If you want your lawn looking good and to be in good hands for all your yard needs, you can't go wrong with Taylor Anthony!
AMAZING!! Seriously the best professionals as far as lawn care. Punctual and great job on the lawn. The best part is they are local and easily contacted. Hopefully, they continue to grow, and the family sees more success as time goes on. Extremely Happy!
Taylor Anthony has a professional, reliable crew that does a fabulous job every time. The customer service is top notch and very responsive. It is a joy working with them. I highly recommend Taylor Anthony 365's services
Austin at Taylor Anthony 365 has been wonderful to work with. He is very upfront but not pushy, and tries very hard to work with your ideas. Every step throughout the project, he was great at updating the progress. Absolutely recommend their service to anyone who might be needing a new landscape or lawn service!